Terms and Conditions

Last updated: 12/06/2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the wrapping paper design and ordering service ("Service") provided by WRAPPING PAPER LIMITED (Company Number: 16181650), a company registered in England and Wales ("we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Use of Service

2.1 Eligibility

You must be at least 18 years old to use this Service. By using this Service, you represent and warrant that you are at least 18 years of age.

2.2 Account Registration

To access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3. Intellectual Property Rights

3.1 Service Content

The Service and its original content, features, and functionality are and will remain the exclusive property of WRAPPING PAPER LIMITED and its licensors. The Service is protected by copyright, trademark, and other laws of the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

3.2 User Content

You retain all rights to any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content solely for the purpose of providing the Service to you.

3.3 Prohibited Content

You agree not to upload or use any content that:

  • Infringes any intellectual property rights of any party
  • Contains any defamatory, obscene, or offensive material
  • Violates any law or regulation
  • Contains any viruses or malicious code

4. Orders and Payment

4.1 Product Orders

All orders placed through the Service are subject to acceptance by us. We reserve the right to refuse any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

4.2 Pricing

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice, but changes will not affect orders that have already been accepted.

4.3 Payment

Payment must be made at the time of order placement. We accept payment methods as displayed on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our Service.

5. Delivery and Returns

5.1 Delivery

We aim to deliver all orders within the timeframe specified at checkout. Delivery times are estimates only and we are not liable for any delays in delivery.

5.2 Returns and Refunds

As our products are custom-made to your specifications, we are unable to accept returns or offer refunds unless the product is faulty or not as described. Your statutory rights under the Consumer Rights Act 2015 are not affected.

6. Limitation of Liability

To the maximum extent permitted by applicable law, WRAPPING PAPER LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from or related to these Terms or the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

7. Indemnification

You agree to defend, indemnify, and hold harmless WRAPPING PAPER LIMITED and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of these Terms or the Service.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

11. Contact Information

If you have any questions about these Terms, please contact us at:

WRAPPING PAPER LIMITED
Company Number: 16181650
Email: legal@wrappingpaper.co.uk